Q. How much is it?
A. Our minimum service charge is $49.95 for most residential calls.

Q. Do I have to pay a service charge on top of the cost of repair?
A. No. Although many other service companies do, APPLIANCE SERVICE only charges for one or the other. Once the technician diagnoses your problem, they will give you the exact cost of the repair. (Not an estimate.) All repair quotes are flat rates based on National Appliance Repair Price Guides. At that point you may elect to either proceed with the repair or simply decline and pay only the service charge.

Q. Will my appliance be repaired today?
A. In most cases, yes! Our technicians carry a comprehensive inventory of parts on their trucks to provide our customers with the highest probability of "same day repair." Other companies carry a very limited amount of parts or in some cases "0" inventory on their trucks and may take weeks or months to complete a repair.

Q. If you do have to order a part, how long will it take?
A. In most cases it takes just a few days. The technicians are required to tell all customers that a week to ten days is average or our normal turn around time. This covers any errors and recovery that may arise with a part order. Customers also have the option of overnight or second day shipping although there are additional charges for this.

Q. Will I have to wait all day for service?
A. Absolutely not! APPLIANCE SERVICE also has a better way of scheduling appointments too. We provide our customers with a very narrow and time saving "2 to 3 hour window" depending on how busy our schedule is for that day. Special arrangements can also be made for shut-ins, handicapped individuals, after hour and weekend service calls.